Skills – wadehenderson.ca

Skills

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Over my career, I have been fortunate to be involved with many different types of companies and have acquired a wide range of skills which allow me to be very versatile and have a very keen perspective on many areas of business.

Below are some samples of the work I have done, and the skills that have been used. It is literally impossible to outline all the different areas I have been involved with, but this list will provide a perspective of capacity.

Systems and Software

General Use Software	Microsoft Office (Word, Excel, PowerPoint, Project, Viso, One Note)	Expert
Project Management Software	Clarity, MS Office, Workfront, Zoho, Jira, Trello	Advanced
SaaS Integrations:	Various CRM platforms (Salesforce, Sugar, Zoho), Ticket Systems (Zendesk, Zoho, Service Now)	Advanced
Programming Languages	Java, Python, SQL, HTML, Visual Basic, Linux	Intermediate

Wade Henderson Consulting Experience | Systems and Software

Consulting Experience

Consulting Experience with Sr Level Executives	Many years of consulting and advising on Business Process Re-engineering, Program Creation and Risk & Issue resolution on a wide array of projects. These projects range from Regulatory Data Integrity to IT process Integration to Training and Change Management practices and policies. __________
Experienced in working with industry standard Project Management tools	Highly practiced in several General Purpose and Project Management software applications. These include MS Office Suite (Word, Excel, PowerPoint, One Note, Visio, Project), Clarity, Jira, Trello, Workfront as well as ticket systems such as used in CRM applications, Zendesk and Service Now. __________
Experience providing QA/QC of Deliverables	Lead governance team for TD IT Portfolio which average over $250 million to research and report on Top Risks and Issues on portfolio along with recommended actions to the Steering Committee to ensure project delivery within planned parameters. At BMO one of the projects I worked on was to consolidate data across several different platforms and systems to generate a unified Data Governance and Data Quality platform using proprietary systems as well as third party sites tied together with a unified system for giving real time status across all data centres. __________
Developed processes and procedures experience for implementing the deliverables.	At BMO I presented and sold the concept of creating the multi-faceted platform centralized to customized dashboards was my personal contribution to the 2019 IIROC regulatory project at BMO. From there, I lead the creation the groundwork for an automated Data Quality tool using proprietary and SaaS dashboards for checking data integrity and escalation of items requiring verification or remediation. Several years of Change Management planning and execution campaigns to ensure acceptance and adoption of the new and modified procedures rolled out to front, middle and back office teams. __________
Experience with deploying cloud-based solutions	All web projects I’ve been involved with have used cloud based solutions for decentralized data management and CRM, Lead Generation, Knowledgebase and Ticket integrations. These systems include providers such as AWS, Linode, Salesforce, Zoho, Zendesk, Service Now and Dropbox. __________
Agile and Waterfall experience	Being PMP and PMI-PBA certified as well as SRUM certified, I have an intimate understanding of project delivery methodologies and have employed in Change Management principles in decision-making with several projects in strict forms as well as hybrids of Agile and Waterfall when managing Project Programs and Portfolios where some projects were related while others were completely independent. As PMO Director at WCI, projects ranged in value up to $100MM as which had an extremely high degree of complexity, not only from a technical standpoint but also from a visibility standpoint with stakeholders in various geographies outside of North America. My role was to develop and maintain the programs in place for effectively managing the portfolio. IT projects were predominately done in agile, while development projects were typically done in waterfall methodology. In the end, the company was bought out by London based Asset Management firm. A principle reason for the acquisition was the world class operation that I designed and lead. __________
Experienced in implementation of comprehensive PKI Solutions	Created Public key infrastructure on several web applications for secured UI access to create, manage, distribute, use, store, and revoke digital certificates and public-keys to ensure a secure and trusted business environment for e-commerce applications. Applications were secured with various types of PKI methods from mobile authenticators, SMS and email verifications along with whitelisting IPs. Failed authentications would result in blacklisting of IP access. __________
Experience in the implementation of transformational initiatives requiring ongoing change management	Lead offshore team at BMO in big data initiative to bring the bank into compliance with new IIROC requirements by updating the infrastructure, procedures and automated messaging to IIROC. Laid foundation for automation of data integrity governance which will reduce offshore workforce by 5 headcount and optimize the manual oversight by the Toronto Governance Team to be alerted to real issues requiring attention. __________
Experience bridging business and technology worlds with the ability to effectively collaborate across teams to achieve desired outcomes	Many years of experience bridging technology and business world requirements. This has been done with many business needs being met with technology creations and system integrations ranging from Spotfire, Zendesk, Oracle, Message Automation and government regulation requirements such as IIROC, SEC and more. __________
Confidence when dealing with investment professionals and senior management; ability to constructively challenge and influence stakeholders	Very confident and polished demeanour along with the experience to ask the right questions to drill down into scenarios as well as offer suggestions and recommendations. __________

	Doug Sibley
Managing Director at BMO Capital Markets, Chicago, Illinois USA Wade and I worked together when he was supporting me from the Central Program Office within Regulatory Controls in BMO Capital Markets and again for another group within the Bank. Wade is a pleasure to work with, detail oriented, and produces great results. Wade gets up-to-speed very quickly, presents a good range of options, and produces good results. It would be my pleasure and privilege to work with him again in the future.

	Danielle Taylor
Director, Compliance Management, Policies and Procedures at BMO Capital Markets - Toronto, Canada “Genuine Professional” is what comes to mind when I think about Wade. I worked with him at BMO in Regulatory Controls for a year and a half and he was a go-to for anything IT related – he’s quite the technology wizard with process re-engineering and automation, plus he’s great to work with! Wade is always punctual, his knowledge is vast and thorough. Is always extremely enthusiastic about his work which is infectious. He denotes a lot of analytical capability and willingness for both his personal & professional development. He most definitely shines in a hectic environment. I think one of the key things is that he in not a “yes man”. He will give sincere opinion on a topic and if the decision on the matter goes the other way, he supports the decision and moves forward with it without pause. Definitely deserves recommending.

	Jerry Kafieh
AVP, Enterprise Technology Solutions (ETS) Portfolio Governance, Toronto Canada Wade is an excellent project practitioner who brings a mature understanding of professional project management. He helped to raise the practice bar for my team. It was a pleasure working with someone who gets project management...who is not dependent upon prescribed templates and tools to be effective. Instead, Wade's deep appreciation for Project Management enables him to develop tools as appropriate and "get things done" in a professional manner...even in environments lacking practice maturity.

	Steven O'Rourke
Portfolio Director at BMO Financial Group, Corporate & Financial Crimes Unit, Toronto, Ontario Canada Wade Henderson is a strong CyberSecurity Project Manager and was able to handle the projects assigned to him efficiently, professionally, and perhaps most important, delivered results. I would be pleased to welcome him back to work on future projects within my portfolio.Wade Henderson is a strong CyberSecurity Project Manager and was able to handle the projects assigned to him efficiently, professionally, and perhaps most important, delivered results. I would be pleased to welcome him back to work on future projects within my portfolio.